Privacy Policy

1. Introduction

Welcome to ClientHunt ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our service.

By using ClientHunt, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Account Information: Email address, full name, password (encrypted)
• Profile Information: Preferences, settings, and user preferences
• Payment Information: Processed securely through our payment provider (Paddle). We do not store credit card details.

2.2 Usage Data

We automatically collect:

• Keyword searches you create and monitor
• Opportunities generated and viewed
• Usage statistics and analytics
• IP address, browser type, device information
• Access times and dates

2.3 Reddit Data

We collect and store publicly available data from Reddit based on your keyword searches:

• Post titles, content, and metadata
• Author usernames (publicly available Reddit handles)
• Post URLs and permalinks
• Subreddit information
• Post timestamps and engagement metrics

Important: We only collect publicly available data from Reddit. We do not access private messages, private subreddits, or any data that requires authentication beyond what is publicly accessible.

Data Storage: This Reddit data is stored in our database to:

• Provide you with historical access to opportunities
• Enable deduplication of leads
• Improve our matching algorithms

Data Retention: Reddit data is retained for 90 days after your account is deleted, or until you request deletion, whichever comes first. This allows us to maintain data integrity and comply with legal obligations.

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Monitor Reddit for opportunities matching your keywords
• Send you notifications about new opportunities
• Process payments and manage subscriptions
• Improve our service and develop new features
• Send important service updates and communications
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

4. Data Storage and Security

4.1 Encryption

All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS encryption. Your passwords are hashed using bcrypt and never stored in plain text.

4.2 Data Storage

Your data is stored on secure servers with access controls and regular security audits. We use reputable cloud hosting providers that comply with industry security standards.

4.3 Data Retention

We retain your personal information according to the following schedule:

• Active Accounts: Data is retained for as long as your account is active
• Deleted Accounts: Personal data is deleted within 30 days of account deletion request
• Reddit Data: Retained for 90 days after account deletion (for data integrity and legal compliance)
• Transaction Records: Retained for 7 years (for tax and accounting purposes, as required by law)
• Security Logs: Retained for 90 days (IP addresses, access logs)

You can request deletion of your account and data at any time by contacting us at privacy@clienthunt.app.

5. Data Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties. Your data is used solely to provide and improve our service.

CCPA "Do Not Sell My Data": California residents can opt out of the sale of personal information (though we do not sell data). To exercise this right, please contact us at privacy@clienthunt.app or use the "Do Not Sell My Data" link in our footer.

5.2 Service Providers

We may share data with trusted service providers who assist us in:

• Payment processing (Paddle)
• Email delivery services
• Cloud hosting and infrastructure
• Analytics and monitoring

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

6. Reddit and Fair Usage

6.1 Reddit Data Collection

ClientHunt collects publicly available data from Reddit in accordance with Reddit's Terms of Service and API guidelines. We:

• Only access publicly available posts and comments
• Respect Reddit's rate limits and usage policies
• Do not scrape private or restricted content
• Do not access user accounts or private messages
• Comply with Reddit's robots.txt and API terms

6.2 Fair Usage Policy

We implement fair usage policies to ensure responsible data collection:

• Rate limiting to prevent excessive requests
• Cooldown periods between data refreshes
• Respect for Reddit's infrastructure and resources
• No automated posting or interaction with Reddit

7. Your Rights (GDPR & CCPA)

7.1 Access and Portability

You have the right to access your personal data and receive a copy in a portable format.

7.2 Correction and Deletion

You can update your account information at any time. You can also request deletion of your account and all associated data.

7.3 Opt-Out

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

7.4 Data Subject Requests

To exercise your rights, please contact us at privacy@clienthunt.app. We will respond to your request within 30 days.

7.5 Right to be Forgotten (GDPR Article 17)

You have the right to request deletion of your personal data. To exercise this right:

1. Email privacy@clienthunt.app with subject "Data Deletion Request"
2. Include your account email address
3. We will respond within 30 days

What will be deleted:

• Your account information (email, name, password hash)
• Your keyword searches and preferences
• Your saved opportunities and notes
• Your usage analytics

What may be retained (for legal compliance):

• Transaction records (for tax/accounting purposes) - 7 years
• Reddit data that was publicly available (may be anonymized) - 90 days
• Logs containing your IP address (for security) - 90 days

After deletion, you will receive confirmation and your account will be permanently removed. Note: Account deletion is performed as a "soft delete" initially (account deactivated), with full data deletion completed within 30 days.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

9. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by law within 72 hours of becoming aware of the breach.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Sending an email notification
• Displaying a notice in our application

The "Last updated" date at the top of this page indicates when changes were made.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: